Ultracom2 – welcome to the Glow-worm boiler family!
Posted: 6th August 2010
Topics: Glow-worm
Our Ultracom High Efficiency boiler range has been a strong favourite with thousands of homeowners over the last few years – it was even recommended by consumer body Which? as a BEST BUY recently.
Such is the success of the Ultracom, the experts at Glow-worm been working hard to create the new Ultracom2 – a new addition to the Glow-worm high efficiency boiler family, and an evolution to the Ultracom range which comes in a range of combi and system models. Not sure what that means? Read our quick guide here.
The Ultracom2 cxi and sxi models replace the original Ultracom cxi, cx and sxi models, and are now available to buy from a reputable installer alongside its firm friend the Which? Best buy award winning Ultracom hxi open vent range. So, no matter what type of boiler is right for you, you’ll find a perfect home heating solution at Glow-worm.
The Ultracom2 is virtually silent in operation and comes with an easy to use one button/one function interface so operation is simple.
SEDBUK (the body behind rating boiler efficiency) has rated the Ultracom2 A – which is top of the class! So as well as getting a reliable boiler you know it’s efficient too, which is great for the environment and your purse strings.
It’s all in the controls
The boiler can be fitted with your choice of either an optional analogue, digital or external control option providing great flexibility to ensure the boiler works with your lifestyle,
Alongside the launch of the Ultracom2, Glow-worm has also introduced the Climapro2 RF; a new intuitive control which works with all Glow-worm A rated boilers. The Climapro2 RF makes heating control even more precise and can provide an additional 2% onto the SEDBUK rating of your boiler.
Interested in upgrading your boiler to a Glow-worm high efficiency A rated model? Contact a local installer in your area by searching for your nearest installer here.
Want to know more? View our online technical videos at the Glow-worm installer site on the Ultracom2 and Climapro2 RF. For help, advice and to find out more about having an Ultracom2 installed in your home, please contact a local installer here.
12 comments
Comment By: Ian
Posted: 11th May 2011
I have recently bought the Ultracom2 30 cxi along with the Climapro (wired) control unit. In the installation booklets for both they don’t seem to say the same thing about how to wire them. I’m a little confused and so is my electrician, could anyone explain the correct way to wired this up? Thanks in advance
Back to topComment By: admin
Posted: 12th May 2011
Hi Ian, we have a dedicated number for your installer/electrician to call for help: 01773 828300 option 3. Cheers, Sally
Back to topComment By: Ian
Posted: 13th May 2011
Out of interest how come the wireless Climapro RF has been updated to the Climapro2 RF but the original wired Climapro hasn’t? Are you going to be releasing a Climapro2 (wired version)?
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Comment By: admin
Posted: 16th May 2011
Hi Ian – thanks for your enquiry. At the moment we have no plans to release a wired verion of Climapro. The Climapro RF was indeed updated to allow more flexibility on installation. If you need any further information please contact the team on 01773 828100
Back to topComment By: Ian
Posted: 22nd May 2011
UPDATE: Our ultracom 2 is now fitted along with the wired Climapro, everything works fine. We are very pleased with how quiet the bolier is, how hot the rads are and how long they stay hot. Maybe that has something to do with the system having a power flush though as recommended by our plumber.
I find that there is one niggly issue, when wanting to turn the central heating on manually using the wall control panal (Climapro) you first have to switch the control over to ‘timed’ mode before switching it to ‘manual’. Surely it would of been easier to have a manual override no matter which mode you are in? Also, when you switch the boiler off manual you then have to switch it back to the ‘OFF’ mode otherwise it would stay in the ‘timed’ mode, which is an issue in the Summer months.
Does the Climapro2 RF overcome these short falls?
Back to topComment By: admin
Posted: 24th May 2011
Hi Ian – Yes that is correct. The original Climapro has been designed to work in this way, however, the Climapro 2 RF doesn’t. You can over ride this by pressing 2 buttons and it doesn’t matter if it is on timed or not.
Back to topComment By: Sasha Lamptey
Posted: 07th September 2011
Hi,
I am confused as to why the heating does not come on when I utilise the over ride facilty. The heating has not been used that regalarly recently, due to Summer, but still little concerned that this is happening.
Back to topComment By: admin
Posted: 08th September 2011
Hi Sasha. Sorry to hear your having problems – its a little difficult to diagnose from your description. Assuming you still have hot water, it doesn’t sound like a drop in pressure. You may need to contact an engineer, be sure to provide details of exactly which boiler you have as this will help to ensure the problem is fixed ASAP.
Back to topComment By: ian
Posted: 21st November 2011
I’m finding that my bolier is now needing to to ‘topped’ up on a regular weekly basis. Surely this isn’t right? Why is this?
Back to topComment By: admin
Posted: 21st November 2011
Hi Ian, the only reason a boiler would need to be topped up regularly is there is either water leaking out of the pressure relief valve outside, or there is a leak somewhere on the heating system. In both cases I’d suggest consulting an engineer to double check. Hope this gets sorted for you.
Back to topComment By: Richard Simpson
Posted: 12th January 2012
My boiler was installed less than a month ago, since then the hot water pressure to our bathroom has dramatically fallen. It takes 25-30 minutes to fill the bath and if the hot sink tap is on the hot tap on the bath doesn’t even work. The cold seems to have lots of pressure. I had the installer out but they said it was an issue with the mains supply, united utilities have said this isn’t the case. Also the pressure dropped last night to 0.2bar when I attempted to top up (following the instructions) the boiler it started spilling water out underneath. This wasn’t from a single point but it seemed to be coming from within the boiler and out of the casing. Is this normal and if not could it be related to the pressure issue in our bathroom?
Back to topComment By: admin
Posted: 12th January 2012
Hi Richard – I’d strongly recommend that you contact the installer again and arrange a call out. He can call our team who can talk him through a number of checks from your property. Best of luck.
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