Comments on: Home improvements during the credit crunch http://www.needanewboiler.com/home-improvements-during-the-credit-crunch/ An alternative view on heating your home Thu, 12 Jan 2012 11:29:51 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: admin http://www.needanewboiler.com/home-improvements-during-the-credit-crunch/comment-page-1/#comment-1852 admin Wed, 07 Dec 2011 09:28:21 +0000 http://www.needanewboiler.com/?p=93#comment-1852 Thanks Chris - good to hear! Thanks Chris – good to hear!

]]> By: chris linney http://www.needanewboiler.com/home-improvements-during-the-credit-crunch/comment-page-1/#comment-1851 chris linney Sun, 04 Dec 2011 13:39:30 +0000 http://www.needanewboiler.com/?p=93#comment-1851 wow i know i'm about 2 yrs late but i wouldn't say junk, having installed glowworm for over 10 yrs i find the customer service second to none and the support system fantastic , obviously a disgruntled person , many factors affect the reliability of a boiler , most likely is a poor system quality ie: dirty water incorrect pipe sizing, as i say i know it is late but i just happened by this and thought i would chip in wow i know i’m about 2 yrs late but i wouldn’t say junk, having installed glowworm for over 10 yrs i find the customer service second to none and the support system fantastic , obviously a disgruntled person , many factors affect the reliability of a boiler , most likely is a poor system quality ie: dirty water incorrect pipe sizing, as i say i know it is late but i just happened by this and thought i would chip in

]]> By: admin http://www.needanewboiler.com/home-improvements-during-the-credit-crunch/comment-page-1/#comment-1329 admin Tue, 01 Dec 2009 11:32:26 +0000 http://www.needanewboiler.com/?p=93#comment-1329 Hi Steve Sorry to hear you are having problems - hopefully you'll get things sorted on Wednesday. We have a 97% fix rate as our engineers carry a lot of spare with them and know the products inside out so you should be fine and back in working order. If you don't get the problem resolved let me know. I've spoken to one of our experts and he believes that your comments may suggest that the system is at fault and not the boiler. Specifically the Ravenheat boiler would not have had the fine plate heat exchanger found in today’s combi boilers, to maximize heat transfer. Paul tells me it equates to putting a brand new engine in a mk1 Ford Cortina. For the boiler to experience problems after just three weeks it's worth asking your installer about the system to ensure that the system water is clean. As I said I'm sure your installer will be able to help but this may give you extra peace of mind in the meantime. Let me know how you get on. Thanks, sally Hi Steve

Sorry to hear you are having problems – hopefully you’ll get things sorted on Wednesday. We have a 97% fix rate as our engineers carry a lot of spare with them and know the products inside out so you should be fine and back in working order.

If you don’t get the problem resolved let me know.

I’ve spoken to one of our experts and he believes that your comments may suggest that the system is at fault and not the boiler.

Specifically the Ravenheat boiler would not have had the fine plate heat exchanger found in today’s combi boilers, to maximize heat transfer. Paul tells me it equates to putting a brand new engine in a mk1 Ford Cortina.

For the boiler to experience problems after just three weeks it’s worth asking your installer about the system to ensure that the system water is clean.

As I said I’m sure your installer will be able to help but this may give you extra peace of mind in the meantime.

Let me know how you get on.

Thanks, sally

]]> By: steve http://www.needanewboiler.com/home-improvements-during-the-credit-crunch/comment-page-1/#comment-1327 steve Mon, 30 Nov 2009 16:27:42 +0000 http://www.needanewboiler.com/?p=93#comment-1327 I had a ravenheat combi boiler when I first bought my house 15 years ago. I was 21 and the house needed a lot of work so I settled for the cheapest boiler I could find. This worked well for 11 years untill the heat exchanger went. I was advised at the time the boiler was cheap and best to get a new one. So I got a Viessmann. Had it for 3 years nothing but problems. Went a month with no hot water or heating over last xmas. So in july this year I bought a glow worm. Within 3 weeks it stopped working. And again on Sunday stopped working I have to wait till Wednesday for an engineer. I wish I had repaired the ravenheat. 3 boilers in15 years 2 of which in. The last 3. I had a ravenheat combi boiler when I first bought my house 15 years ago. I was 21 and the house needed a lot of work so I settled for the cheapest boiler I could find. This worked well for 11 years untill the heat exchanger went. I was advised at the time the boiler was cheap and best to get a new one.
So I got a Viessmann. Had it for 3 years nothing but problems. Went a month with no hot water or heating over last xmas. So in july this year I bought a glow worm. Within 3 weeks it stopped working. And again on Sunday stopped working I have to wait till Wednesday for an engineer. I wish I had repaired the ravenheat. 3 boilers in15 years 2 of which in. The last 3.

]]> By: Ben http://www.needanewboiler.com/home-improvements-during-the-credit-crunch/comment-page-1/#comment-1313 Ben Sat, 07 Nov 2009 09:54:23 +0000 http://www.needanewboiler.com/?p=93#comment-1313 Glowworm is junk, very bad reputation for quality of product as well as poor customer service. Glowworm is junk, very bad reputation for quality of product as well as poor customer service.

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