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Welcome to the Glow-worm blog, the place to find news, chit chat and conversation on everything relating to Glow-worm and the world of heating. Take a look around the blog - read our latest posts and feel free to leave a comment. And, if you see something you like, please visit us again soon!

10/02/2010:

Day three – is your boiler easy to operate?

Day three of the poll and the functions of your boiler central heating system.

Do you think the controls on your boiler are easy to use?  Spring will soon be sprung, but do you know how to change the programmable settings to adapt to the changing climate.

We want to hear your thoughts on the function of your boiler – maybe you feel that the dials would be easier to use if the clock was digital, maybe you’d like a sticker on the outside to display common codes.

Please get in touch!

  • Chris Sargeant - “We have just had an Ultracom boiler with a climapro rf system fitted at the house where our daughter lives. I find the programming of it incredibly complex and the supporting info not very well written. My daughter is struggling to understand it amd I too am at a loss, yet I have no problems builkding a pc , or creating and uploading a website…..Surely there can be better instructions and a more logical menu system. It appears that all the information is not in one place. I am not even sure if the Climapro overrides all the boiler controls or if a combination of settings are required!! All we need on the three port system to be able to program the heating and the water heating to be able to come on twice a day!!”

  • admin - “Hi Chris

    We are launching new controls later this year to help overcome some of these problems.

    However I appreciate this will not help your own circumstances in the short term – the best approach is for your to contact our Technical team who will be able to talk you through setting the control.

    I’ll send you a DM with the number – let me know how you get on!

    Cheers, Sally”

  • Dave Heatlie - “I have an Ultrapower sxi with a Climapro RF thermostat. I too find it hard going. fault finding seems to concentrate on boiler not firing. Mine keeps firing CH when it’s not supposed to, but there doesn’t seem to be any useful advice in the manual”

  • admin - “Hi Dave

    It sounds like the settings may not be fully set up correctly – if you’re still having problems after consulting the Climapro user manual, try contacting our technical team instead on 01773 828300.

    Thanks, Sally”

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